LAST UPDATED: 24th May 2018
1.1 We are committed to safeguarding the privacy of our website visitors and service users.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 In this policy, “we”, “us” and “our” refer to Silverstone Composites Ltd.
2. How we use your personal data
2.1 We may process your data. The data may include your name, telephone number and email address. Your data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you.
2.2 We may process information contained in any enquiry you submit to us regarding goods and/or services. The data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you.
2.3 We may process information relating to our customer relationships, including customer contact information. The data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer. The source of the customer relationship data is you or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers.
2.4 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website. The data may include your contact details and the transaction details. The data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions.
2.5 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
2.6 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
2.7 In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
2.8 Please do not supply any other person’s personal data to us, unless we prompt you to do so.
3. Providing your personal data to others
3.1 We may disclose your data to any member of our company insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
3.2 We may disclose your data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
3.3 In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
4. International transfers of your personal data
4.1 In this Section 4, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
4.2 The hosting facilities for our website are situated in the United Kingdom.
4.3 You acknowledge that data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
5. Retaining and deleting personal data
5.1 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
5.2 We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
6.1 We may update this policy from time to time by publishing a new version on our website.
6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
7. Your rights
7.1 Your principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
7.2 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data.
7.3 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
7.4 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the data is no longer necessary in relation to the purposes for which it was collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
7.5 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
7.6 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
7.7 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
7.8 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
7.9 To the extent that the legal basis for our processing of your personal data is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,
7.10 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
7.11 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
7.12 You may exercise any of your rights in relation to your personal data by written notice to us.
8. Our details
8.1 Our website is owned and operated by bOnline.
8.2 We are registered in England and Wales under registration number 10180523, and our registered office is at Unit 13 Home Farm Buildings, Northampton Road, Stoke Bruerne, NN12 7XU
8.3 Our principal place of business is at Unit 13 Home Farm Buildings, Northampton Road, Stoke Bruerne, NN12 7XU.
8.4 You can contact us:
(a) by post, to the postal address given above;
(b) using our website contact form;
(c) by telephone, on 01327 227340 from 8am to 5pm; or
(d) by email, using firstname.lastname@example.org.
Our website and the materials published on it (the “Company Content”), such as text, graphics, logos, buttons, icons, images, audio clips, digital downloads, data compilations, database and software are owned by, or licensed to the Silverstone Composites Ltd.
Any intellectual property rights in the Company Content are the sole and exclusive property of Silverstone Composites Ltd.
You may view the website on your computer screen and print its contents on your printer for your personal and non-commercial use only. For the avoidance of doubt, anything printed will form part of the Company Content.
Without Silverstone Composites Ltd’s written consent, You may not use, upload, transfer, copy, reproduce, broadcast, distribute, display, sell, licence or exploit for any purpose any part of the Company Content or its source HTML code in whole or in part, in any form or by any means, electronic, mechanical or otherwise, except for the sole purpose of viewing its content. This includes electronic downloading.
For the avoidance of doubt, You may not use “meta tags” or any other hidden text utilising Silverstone Composites Ltd’s names or trademarks without our express prior written consent.
You are responsible for compliance with all laws of the relevant jurisdiction, in viewing or using the Company Content.
You acknowledge and agree that your use of our website is entirely at your own risk.
In preparing this Website, Silverstone Composites Ltd has endeavoured to make the Company Content current, correct and clearly expressed. However, the Silverstone Composites Ltd cannot guarantee that the Company Content will be accurate, complete or current at all times, including in respect of any services described, and accepts no liability for any reliance placed by any person on the information to the maximum extent permitted by law. Silverstone Composites Ltd makes no representations or warranties of any kind about the suitability, reliability, and accuracy of the Content.
Our website may contain advertisements and/or link to other sites and resources. Silverstone Composites Ltd is not responsible for and does not endorse the content of such materials, and does not accept any responsibility for any errors or inaccuracies in such materials.
To the maximum extent permitted by law, Silverstone Composites Ltd shall not be liable for: (i) any damages whatever, including but without limitation to, damages for loss of use, data or profits, arising out of the use or performance of our website, the provision of or failure to provide services, or for any information obtained through our website, or otherwise arising out of the use of our website, whether based on contract, tort, or otherwise, without limitation, (ii) the deletion, failure to store or corruption of, any content uploaded or downloaded from our website or other data maintained or transmitted from our website (iii) Your failure to provide accurate information to Silverstone Composites Ltd (iv) any temporary cessation or change in our website (v) any reliance placed by you on the accuracy, or completeness of any advertising or on any Company Content or third parties’ content or on any transaction between you and any advertiser or owner of any other content.
These limitations shall apply even if Silverstone Composites Ltd has been advised or should have been aware of the possibilities of such losses.
If you are dissatisfied with any portion of this website, or with any of these website terms, your sole remedy, except as specifically provided in these website terms, is to stop using the website.
Silverstone Composites Ltd may restrict your access to our website, refuse to correspond with you, and/or remove your details from the relevant database without prejudice to any other accrued rights, without prior notice to you where:
1. There is a regulatory or statutory change limiting the ability to provide access to our website;
2. There is any event beyond the reasonable control of Silverstone Composites Ltd preventing Silverstone Composites Ltd from providing access to the website (for example, and without limitation, technical difficulties, capacity problems and communications failures); or
3. Silverstone Composites considers in its sole discretion that you are abusing our website or you are otherwise acting in breach of these website terms.
Silverstone Composites Ltd reserves the right to monitor and track your visits to our website.